Survey of a Pharmacy
In the present context of this paper to have a survey about a pharmacy and the data can be used to analyze the automation of the systems. The customers of CVS pharmacy find that the shop classifies its products into different categories and the customers find it easy when they shop online. Moreover, it is important to classify and divide the stores in the shop according to different categories, so that the customers can approach respective keeper of the drugs and can save time. The customers can find it easy to locate the place in the shop as different drugs in the shop are divided in the following manner;
In addition to that the shop offers features brands and thus enables the customer to choose between the brands that offer drugs of same composition. Hence, in the above context automation of the storing, selecting, recalling as well as sales systems can help the pharmacy to increase business and can save the time of both customer and the pharmacist (CVS.com, 2009).
Hence, in the above-mentioned context the point of sales automation is necessary that includes inventory solutions so that the supply also can be managed. The automation of the pharmacy enables the pharmacist to have two-way pharmacy management system integration as well as OTC inventory management. This in turn results customer retention as well as the growth of customer base. The automation systems in a pharmacy can control prescription movement thus preventing the walk-out of the customer. The system that contains prescription watchdog enables the items to be displayed in POS screen, so that the customers also can have a view of it. As soon as an item is sold, it will be reported to back office for change in inventory or to replenish in case of no stock. Hence, the above aspect increases supply chain efficiencies with timely two way communication; that is with customer as well as supplier. Hence, integration of the activities of pharmacy is crucial in automation mixed with networking. Moreover, comprehensive inventory management technology with automatic purchase orders is necessary to maintain the required inventory so that there will be no instance of customer walking out without the drug they asked for. In addition to that, the purchase order acknowledgments as well as shipping notices are as important as invoices and promotions with price updates. The next stage is supply chain automation for independent retailers. As per the automation aspects mentioned till now, the supply chain automation is an extension for comprehensive inventory management. In the context of supply chain automation, the synchronization of pharmacy with suppliers is an essential aspect. The tax by store, zone pricing, real time store to store inventory query, remote store management as well as centralized pricing and promotions are part of supply chain automation. Hence, it is necessary for the suppliers to have these automation systems. In all the above activities, information sharing is crucial and accuracy matters most for efficient output. Moreover, the synchronization avoids the pricing mistakes also when the pricing is done manually. In addition to that the networking with banks other financial organizations is part of the automation and signature capturing and detecting and comparing is necessary to accept credit and debit cards (ecrsoft.com, 2009).
Packaging Solution: The first step in the above mentioned automation is regarding easy filling and refilling of medications with high speed dispensing. The pricing also should be part of this package to avoid miscalculations. Most customers feel delay in delivery of medicines and the afore-mentioned automation can minimize it. The automated unit has to pack, store and dispense the drugs that are necessary for the customers. The system is more necessary in the pharmacy units attached to corporate hospitals and medical centers as they need supply of substantial quantity of medications timely manner. In the above context, the barcode assisted medication administration can help in developing a packaging system. Moreover, in the above context, the system that can streamline patient-specific medication is necessary for medication cassette filling and checking processes. The pharmacist can take instructions from the clinician or doctor and can fill the medical cassette of the patient accordingly. Automation is necessary in the above context, to minimize the errors. In addition to that the automation and synchronization mentioned in above chapters are necessary aspects for the packaging system to make a pharmacy of a large hospital an efficient co
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